Cancellation Policy

1. Unpaid checkout

You may leave or close checkout before completing payment. An unpaid or cancelled payment session does not create a completed order.

2. One-time digital purchases

One-time orders are processed automatically and digital files may be delivered immediately after payment. For that reason, an order generally cannot be cancelled after payment has been confirmed or download access has been provided. Eligible problems are handled under the Refund & Return Policy.

3. One-time VIP access

A VIP plan clearly marked “one-time” does not renew automatically. It ends when the stated access period expires and does not require cancellation.

4. Recurring VIP subscriptions

A plan clearly marked “subscription” renews at the displayed interval until cancelled. You can request cancellation through My Account → VIP Status and the connected Stripe billing portal, or contact support if the portal is unavailable.

5. Effect of subscription cancellation

Unless the billing portal states otherwise, cancellation takes effect at the end of the current paid billing period. Access normally remains available until that date, and no further renewal should be charged. Cancelling does not automatically refund the current or previous billing period.

6. Refunds after cancellation

Any refund request is reviewed separately under the Refund & Return Policy and applicable law. Downloading or using membership content may affect refund eligibility.

7. Failed or disputed renewals

Access may be paused or ended when a recurring payment fails, is reversed, or is disputed. Payment providers may retry failed payments according to their settings.